Privacy Policy

1. Data Collection

We collect personal data such as your name, email address, phone number, and transaction details in order to:

• Process your purchase
• Deliver confirmation and your e-coupon
• Coordinate bookings with your chosen Spa outlet

2. Third-Party Access

Your information is shared only with:

• Payment processors (for secure credit card transactions)
• The Spa provider, to verify your booking and confirm your identity upon arrival

3. Data Retention

We retain your data securely for up to 90 days after redemption, or longer if required for fraud prevention or legal compliance.

4. Your Rights

You may request:

• Access or correction to your data
• Deletion of your data
• Removal from marketing communications

Please email Support@lotuszenstudio.com to submit a request.